Business Analyst

Job Summary Job Purpose To analyze business requirements, identify opportunities for process improvement, and translate business needs into functional and technical requirements that support organizational objectives. The role also develops and maintains clear, accurate technical documentation to ensure successful system implementation, adoption, and ongoing support. Key Responsibilities 1. Business Requirements Analysis Conduct stakeholder meetings to gather, analyze, and document business requirements. Prepare Business Requirements Documents (BRDs), Functional Specifications, and related business analysis documentation. Translate business needs into clear functional and technical requirements. 2. Business Process Analysis & Improvement Analyze current business processes and workflows. Identify process gaps, risks, and improvement opportunities. Develop process flow diagrams and recommend optimized business processes. 3. Solution Design & Implementation Collaborate with Product Managers, Developers, QA, DevOps, UI/UX teams, and other stakeholders to design effective solutions. Ensure business requirements are accurately translated into system functionality. Review, validate, and support functional solution design throughout the development lifecycle. 4. Testing & Deployment Support Prepare User Acceptance Testing (UAT) scenarios and test cases. Coordinate and support business users during UAT. Validate production deployments and confirm successful implementation of business requirements. 5. Technical Documentation Develop, maintain, and update technical documentation, including: API documentation System architecture and design documents User manuals and administrator guides Installation and deployment guides Standard Operating Procedures (SOPs) Release notes and change logs Knowledge base articles and FAQs Document system workflows, integrations, APIs, configurations, and technical processes to ensure accuracy and consistency. Job Requirements Key Skills & Competencies Strong business analysis and problem-solving skills. Ability to gather and document business requirements. Knowledge of process improvement and workflow analysis. Excellent technical writing, communication, presentation, and stakeholder management skills. Familiarity with ERP systems and reporting tools. High level of attention to detail and professionalism. Qualifications Bachelor's degree in computer science, IT, Business Administration or related field. Professional Business Analysis certification is an advantage. Minimum 3-5 years of relevant experience in business analysis or a related field