Teller

Role summary Responsible for depositing, withdrawing, and counting the funds of the branch and reporting to the branch manager within the allocated area of responsibility. Providing support in ongoing management of customer service internal processes inside the branch, in coordination with other branch employees. He/she draws conclusions from ongoing activities and reports to the manager of the branch. Duties and responsibilities Position holder will be responsible for: The Jobholder shall be accountable for the following tasks and responsibilities: Avoiding cash excess/cash shortage and avoiding wrong posting. Payment of Cash to account holders / third parties after proper verification of identity as per KYC All Cheque must be put to UV ray light test. Receipt of Cash, verification of account number, counting of cash and crediting to customers account immediately. Noting the source and end use of the cash deposited / withdrawn as per AML guidelines for LCTR Handling foreign exchange transaction as per the card rate published daily by treasury. Sorting of cash and keeping soiled, mutilated notes separately. Tally the day-end cash with ICBA report. Issuing BC for HO & Customer Executing M-paisa, Brishna, WHO, UNICEF transactions after verifying the KYC documents. Responsible for Safe keeping of their cabin/drawer keys Maintain a long book register on a daily basis in Excel format and save it in a specific folder date-wise. Maintain the Inter Teller Transaction form on a daily basis related to their own cash transfers with the head teller. Delight the customer with prompt and error-free services with a smile Cross-selling of the bank's products to customers. To ensure Individual accounts are not used for business purpose, To check transaction history before making payment to check DAB weekly/monthly limits are not violated. Any other task allotted by line manager. Responsibilities and duties of the position holder can be modified according to the needs and requirements of the organization and work. Job requirements · Preferably a university graduate (Bachelor) in relevant disciplines such as economics, business administration, mathematics, statistics, banking & finance, management, etc. Additional professional certificates (or university degree near completion). · Minimum one year of experience in the cash section. Preference shall be given to the candidates having experience in the field of daily operation, knowledge of all rules and regulations of operation policy, excellent marketing, and the skills of attracting customers and good communication skills in English, Persian, and Pashtu. · Interest in working on cross-functional teams, performing activities in a geographically dispersed environment, and providing internal training and coaching. · Good level of English and local languages. · Very good computer skills and attention to detail. · Proactive and constructive attitude, initiative, self-confidence, and excellent analytical and reporting skills. Quick learner.