Receptionist Assistant

Role summary . Duties and responsibilities Specific duties and responsibilities will include but not limited to: • Provide backup support to the receptionist and ensure continuous reception coverage. • Register and verify visitors, confirm appointments with the relevant end-user departments, issue visitor badges, and ensure compliance with access-control procedures. • Escort visitors to the relevant departments and floors. • Support the reception and Security teams in managing VIP visitors, including prior coordination, access arrangements, reception, escorting, and appropriate protocol. • Support the implementation and monitoring of physical access-control procedures, including visitor access, temporary access, restricted areas, and access violations. • Ensure that visitors, contractors, vendors, and other external parties comply with Park Plaza security and access procedures. • Maintain accurate visitor logs, access records, visitor badges, and other relevant documentation and provide reports when required. • Support the registration and controlled access of contractors, vendors, and service providers and coordinate with the relevant end-user departments. • Assist with visitor and access arrangements for meetings, workshops, management events, and other activities involving external guests. • Identify and report any unusual behavior, unauthorized access attempts, security concerns, or violations of established procedures to the Security team. • Assist during emergencies, evacuations, fire alarms, security incidents, and other emergency situations, including supporting visitor accountability and safe evacuation. • Ensure visitor badges are properly issued, recorded, collected, and returned upon completion of the visit. • Maintain close coordination with the Security Control Room/APPF guards to ensure smooth implementation of access-control and visitor-management procedures. • Support the preparation and maintenance of records related to visitor incidents, access violations, lost badges, unauthorized access attempts, and other relevant security matters. Job requirements Education: • High School Graduated, Bachelor is preferable. Experience: • Holding minimum one-year experience in relevant field. Abilities • Ability to multi-task and work under pressure • Ability to work independently and also as an effective team member • Ability to set priorities and meet deadlines. • Having good communication and negotiation skills • Having good decision making skills