Receptionist

Role summary Kaisha Hospital is seeking a professional, responsible, detail-oriented, and well-organized female Receptionist. The position combines patient reception and administrative coordination with core financial responsibilities, including payment collection, accurate payment entry, cash-register accountability, daily cash reconciliation, and financial reporting. The selected candidate will also manage patient registration, appointments, follow-up records, and coordination with doctors and relevant departments. Duties and responsibilities Welcome patients, clients, and visitors professionally and provide accurate initial guidance about services, doctors, appointments, procedures, and relevant departments. • Register patients, schedule appointments, maintain reception records, and support organized daily patient flow. • Follow up on appointments, incomplete procedures, next visits, and required service coordination, and accurately record follow-up information. • Coordinate effectively between patients, doctors, medical departments, finance/cash functions, and other relevant units. • Receive patient and client payments strictly according to official hospital procedures. • Record every payment accurately in the approved system, database, register, or financial software and ensure that no payment remains outside the official recording process. • Issue, manage, and safeguard receipts and maintain complete supporting records for all received payments. • Take direct responsibility for the cash register, received cash, payment records, receipts, and related financial documents during duty hours. • Reconcile daily collections and prepare accurate daily cash reports, payment summaries, and supporting financial records at the end of each working day. • Submit daily financial and cash reports to the responsible manager or authorized person and immediately report any discrepancy or missing record. • Maintain basic accounting records and support preparation of payment, salary, or other financial reports when requested by management. • Use Microsoft Excel and Word and work accurately with patient-registration, database, financial, and cash/payment-recording systems. • Maintain organized physical and digital patient, administrative, and financial records and ensure accurate data entry. • Protect patient confidentiality, financial information, official documents, equipment, and internal hospital information. • Maintain a clean and professional reception environment, cooperate respectfully with staff, follow hospital and financial procedures, and perform other relevant duties assigned by management. Job requirements • Female candidate. • High school graduate; university education in Business Administration, Finance, Management, Communication, or a related field is preferred. • At least 1 year of relevant experience in reception, customer service, cashiering, administration, finance support, or a similar role is preferred. • Previous experience in a hospital, clinic, dental clinic, healthcare center, or service-based organization is an advantage. • Good communication skills in Dari and Pashto are required; basic English is preferred. • Good proficiency in Microsoft Office, especially Excel and Word, and ability to work with database, patient-registration, and financial systems. • Demonstrated ability to handle cash, maintain receipts and payment records, and prepare accurate daily financial reports. • Strong attention to detail in cash handling, patient information, data entry, and daily reporting. • Honest, responsible, punctual, organized, trustworthy, professional, and able to maintain confidentiality and work calmly under pressure. Required Skills Patient Reception • Customer Service • Appointment Scheduling • Patient Registration • Patient Follow-up • Cash Handling • Daily Cash Reconciliation • Financial Reporting • Basic Accounting • Financial Record Keeping • Microsoft Excel • Microsoft Word • Database & Financial Systems • Data Entry • Document Management • Communication • Confidentiality • Teamwork • Time Management • Attention to Detail Note This vacancy is open to female candidates only. Candidates with strong communication skills, computer proficiency, cashhandling ability, accurate financial-reporting skills, and previous reception or healthcare experience are strongly encouraged to apply.