ICT, Solutions Analyst (Re Announced)

Job Summary Regular Responsibilities · Gather, document, and analyze business and functional requirements. · Conduct stakeholder interviews, workshops, and process reviews. · Translate business needs into functional and technical specifications. · Identify opportunities for process improvement and automation. · Design ICT solutions aligned with business objectives. · Promote the adoption of AI-driven analytics, reporting, and decision-support tools. · Review solution architecture and recommend enhancements. · Participate in solution selection, evaluation, and implementation. · Ensure compliance with organizational standards, security protocols, and policies. · Support ICT projects throughout the project lifecycle. · Prepare business cases, requirements documents, and process maps. · Coordinate User Acceptance Testing (UAT). · Monitor project deliverables and timelines. · Develop Power Apps solutions. · Automate processes using Power Automate. · Create dashboards and reports using Power BI. · Develop SharePoint Online solutions and intranet portals. · Support Teams, Forms, and Power Pages integrations. · Support integration between Microsoft 365 and third-party systems. · Utilize APIs, connectors, and the Microsoft Graph API. · Support upgrades, migrations, and system enhancements. · Maintain solution designs and technical documentation. · Develop user guides and training materials. · Prepare management reports and dashboards. · Participate in risk assessments and security reviews. · Ensure data protection and governance requirements are met. · Account management and access controls. Periodic Responsibilities · Review user access, security controls, vulnerabilities, and compliance with organizational policies · Prepare periodic reports, maintain documentation, and provide status updates on ICT operations and projects. · Identify opportunities for process improvement, technology enhancement, cost optimization, and future ICT initiatives. Job Requirements Qualification and Education: · Bachelor's Degree in Computer Science or in progress · IT Training: Office 365 solutions · Web Designing and Development · Microsoft Azure Fundamentals/ Administration (Preferred. Knowledge and competencies (State skills, abilities & traits required) · Good communication and interpersonal skills · Ability to work under difficult working conditions · Data Analytics.