Head of Business Development

Role summary The Head of Business Development is responsible for driving the strategic growth, market expansion, and revenue generation initiatives of Ghazanfar Pay. The role focuses on identifying new business opportunities, building strategic partnerships, enhancing product adoption, and positioning Ghazanfar Pay as a leading digital financial services provider in Afghanistan. Duties and responsibilities Strategic Planning & Growth Develop and execute the overall business development strategy aligned with Ghazanfar Pay’s vision and regulatory framework. Identify new market segments, customer acquisition channels, and revenue streams. Lead market research, competitor analysis, and industry trend assessments to inform strategic decisions. Partnerships & Alliances Establish and manage strategic partnerships with banks, telecom operators, merchants, fintechs, and government entities. Negotiate and structure commercial agreements to maximize value and long-term collaboration. Expand the merchant and agent network nationwide. Product & Market Expansion Collaborate with Product, Technology, and Operations teams to design and launch innovative digital financial products (wallets, payments, remittances, etc.). Drive adoption and usage of Ghazanfar Pay services across target customer segments. Identify opportunities for cross-border and regional integrations. Revenue Generation & Performance Management Define revenue targets and ensure achievement through effective sales and partnership strategies. Monitor KPIs including customer acquisition, transaction volumes, and revenue growth. Prepare periodic performance reports for senior management and the Board. Stakeholder Management Build strong relationships with regulators, particularly Da Afghanistan Bank (DAB), and ensure alignment with EMI regulations. Represent Ghazanfar Pay in industry forums, conferences, and stakeholder engagements. Team Leadership Lead and develop the Business Development team, ensuring high performance and accountability. Set clear objectives, KPIs, and professional development plans for team members. Job requirements Qualifications & Experience Bachelor’s degree in Business Administration, Finance, Economics, or related field (Master’s preferred). Minimum 5–8 years of relevant experience in business development, preferably in banking, fintech, or telecommunications. Strong understanding of digital financial services, mobile money, and payment systems. Proven track record of achieving revenue targets and building strategic partnerships. Key Deliverables Business Development Strategy and Annual Growth Plan Partnership Agreements and MoUs Market Expansion Roadmap Monthly and Quarterly Performance Reports Revenue and Customer Growth Targets Achievement Key Performance Indicators (KPIs) Growth in active customers and wallet users Increase in transaction volumes and values Number and quality of strategic partnerships Revenue growth and profitability metrics Market share in digital payments ecosystem Competencies Strategic thinking and commercial acumen Strong negotiation and stakeholder management skills Leadership and team management capability Excellent communication and presentation skills High level of integrity and professionalism