Help Desk

Job Summary Maintain close linkage with beneficiaries and clarify the objectives of the project. Coordinate with the local Shoras and communities’ elders. Receive carefully, document and report complaints to the district supervisor accurately and timely. Ensure eligible HHs who have been reported are registered and added into the recipients/ beneficiaries lists. Ensure the new lists are confirmed and approved by the project stakeholders. Ensure duplications are not taking place. Ensure communities are fully aware, understand the approach and the objective and purpose of the help desk. Be on duty timely and avoid absenteeism. Ensure the COVID-19 preventative measures are observed throughout the implementation of project activities. Active participation in all activities related to Food Distribution Prepare proper documents including certified notes for each selected beneficiaries Perform any other task requested by the line manager. Job Requirements Bachelor's Degree in Business Administration, Economics, Public Administration, Social Science or any other relevant field Minimum 2 years of relevant experiences with national and/or international NGOs Excellent English language skills Good attention to details Problem solving and good communication skills Committed and punctual