ATOMA PAY Sales Officer

Role summary The ATOMA PAY Sales Officer is responsible for promoting, registering, and activating customers on ATOMA PAY, via self-onboarding or registration via App. The role focuses on high-quality customer acquisition, customer education, community engagement, and revenue contribution through active wallet usage. Duties and responsibilities 1. Customer Registration and Education. · Register eligible customers from ATOMA or any other Mobile Network Operator to ATOMA PAY, where applicable. · Support customers through the complete onboarding and registration process. · Ensure customer information is captured accurately and in line with company registration procedures and DAB requirements. · Acquire only genuine, high-quality customers who are expected to actively use ATOMA PAY services. · Avoid duplicate, inactive, or low-quality registrations. 2. ATOMA PAY Service Communication & Education: · Clearly explain ATOMA PAY services, features, benefits, fees, and basic usage steps to customers. · Build customer confidence in digital wallet usage by providing simple, practical guidance. · Promote wallet services such as payments, transfers, cash-in, cash-out, merchant payments, and other available digital financial services. · Provide first-level guidance to customers and escalate service issues through the proper channel. 3. Community, Union, and Organization Engagement · Conduct field visits to communities, unions, organizations, markets, shops, and assigned customer clusters. · Create awareness and demand for ATOMA PAY through direct customer engagement and field activities. · Build positive relationships with community representatives, union leaders, organizational contacts, and customer groups. · Identify potential customer segments with strong wallet usage potential. 4. Sales Performance and Revenue Growth · Achieve assigned registration, activation, usage, and revenue targets. · Focus on customers who can generate recurring ATOMA PAY transactions and contribute to revenue growth. · Promote quality acquisition, active usage, and sustainable customer behavior rather than only registration volume. · Monitor personal performance and take corrective action to improve results. 5. Reporting and Market Feedback · Submit daily, weekly, and monthly reports on registrations, activations, field activities, and customer feedback. · Report competitor activities, market challenges, customer complaints, and service improvement opportunities. · Maintain clear records of field visits, customer interactions, and assigned sales activities. · Follow company policies, compliance requirements, and supervisor instructions at all times. Job requirements Education: Candidates must meet one of the following qualification options: · School graduate with a minimum of 1 year of sales experience. · Bachelor’s degree with a minimum of 6 months of sales experience. Experience: Telecom, mobile money, fintech, direct sales, field sales, merchant acquisition, or customer onboarding experience Required Skills and Competencies · Strong communication and customer engagement skills. · Good persuasion, negotiation, and relationship-building ability. · Ability to explain digital wallet services in a simple and customer-friendly manner. · Target-oriented, disciplined, honest, and performance-driven mindset. · Ability to work in the field, visit different locations, and manage daily sales activities independently. · Basic understanding of mobile money, digital wallets, telecom products, or financial services is an advantage. · Basic reporting, record-keeping, and follow-up skills. · Ability to work under pressure and meet assigned targets.