District Supervisor

Job Summary Position Summary: The District Supervisor is responsible for the effective planning, coordination, supervision, and monitoring of General Food Assistance (GFA) activities at district/s level. The position oversees field teams and supports the implementation of beneficiary identification and verification, registration, food/cash assistance, community mobilization, distribution activities, and related project interventions in accordance with approved project plans, requirements, MAAO policies, and humanitarian principles. The District Supervisor serves as a key field-level coordination focal point between MAAO project teams, beneficiaries, communities, local authorities, and other relevant stakeholders. The position conducts regular field monitoring visits, supports problem-solving, ensures proper documentation and reporting, promotes accountability to affected populations, and ensures that assistance is delivered safely, fairly, transparently, and with dignity. He/ She must have 2-3 years of relevant experience and fluency in Pashto/ Dari or Uzbek and English, both verbal and written. Major Area of Responsibilities: a) Key Responsibilities o Supervise and coordinate the day-to-day implementation of GFA activities in the assigned district(s), ensuring compliance with approved plans, targets, timelines, MAAO policies, donor requirements, and project procedures. o Develop and follow up district-level activity plans, coordinate assigned field staff, provide guidance, and conduct regular field visits to monitor progress, identify challenges, and ensure timely corrective action. o Monitor beneficiary identification, verification, registration, and distribution processes to ensure approved targeting criteria are applied accurately, transparently, and impartially. o Supervise food and cash distributions, including distribution-point readiness and off-the-truck arrangements where applicable, ensuring safe, orderly, dignified, and equitable delivery of assistance. o Monitor beneficiary attendance, entitlement verification, distribution records, and unresolved cases, and report missed beneficiaries, inclusion/exclusion errors, duplication, discrepancies, suspected fraud, or other irregularities through established procedures. o Ensure beneficiaries and communities receive clear information on eligibility criteria, entitlements, distribution schedules, project procedures, and available feedback and complaint mechanisms. o Promote community participation and Accountability to Affected Populations (AAP), and support the documentation, referral, and follow-up of complaints and feedback through the established Community Feedback Mechanism (CFM). o Coordinate with MEAL staff during field monitoring, verification, and Post-Distribution Monitoring (PDM), and support follow-up of findings and corrective actions. o Maintain effective coordination with district authorities, relevant government departments, community leaders, and other stakeholders while upholding MAAO’s neutrality, impartiality, and independence. o Prepare and submit accurate and timely daily, weekly, and monthly reports, including quantitative and qualitative progress, challenges, achievements, lessons learned, good practices, and success stories. o Maintain complete and up-to-date project records and supporting documentation and ensure timely follow-up of monitoring, coordination, and project action points. o Ensure protection, safeguarding, PSEA, Do No Harm, and inclusion principles are integrated into field activities, with particular attention to PBW, women, persons with disabilities, elderly persons, and other persons with specific needs. o Immediately report safeguarding concerns, security incidents, fraud allegations, serious distribution irregularities, and other critical issues through established reporting channels. o Ensure effective use of project resources and compliance with MAAO policies, donor requirements, standards, and applicable regulations. o Perform other duties relevant to the position as assigned by the Project Manager. b) Soft Skills o Ability to cope well under pressure, work irregular hours and meet tight deadlines o Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures o Strong English Writing skills o Report writing and communication skills o Deadline-Oriented o Experience in needs assessment, project monitoring and evaluation, and program development. o Attention to details c) Additional Job Responsibilities o The duties and responsibilities set out above are not exhaustive and the post holder may be required to carry out additional duties from time to time which are reasonable in relation to their level of skills and experience. Job Requirements Required Qualifications and Experience · Bachelor’s degree in Social Sciences, Public Administration, Business Administration, Agriculture, Food Security, Rural Development, Economics, Law and Political Science, or another relevant field. · Minimum 3-4 years of progressively responsible experience in humanitarian assistance, food security, cash-based interventions, project implementation, or community-based development programmes. · Demonstrated experience in supervising and coordinating field teams. · Experience with food assistance, cash-based interventions, beneficiary verification/registration, or distribution monitoring is highly desirable. · Experience working with national or international NGOs, UN agencies, or donor-funded projects, communities, and humanitarian stakeholders is preferred. · Experience working in emergency or remote field environments is an advantage. Required Skills and Competencies · Good understanding of humanitarian principles and food security programming. · Knowledge of beneficiary targeting, verification, registration, and food/cash distribution processes. · Familiarity with WFP procedures and SCOPE registration and process is an advantage. · Understanding of CFM, AAP, protection, and safeguarding principles. · Good monitoring, reporting, documentation, and data-management skills. · Strong leadership, coordination, and problem-solving abilities. · Advanced Microsoft Excel and data-analysis skills are an advantage. · Strong written and verbal communication and report-writing skills. · Ability to work under pressure and meet tight deadlines. · Willingness and ability to travel frequently to remote and challenging locations. · Good understanding of the food security, livelihoods, and socio-economic context of Faryab Province is an asset. Language Requirements · Fluency in Dari, Pashto, or Uzbek is required, and Good working knowledge of English, particularly written and verbal communication and report-writing skills, is preferred. Core Competencies · Leadership and Team Supervision · Planning and Coordination · Monitoring and Quality Assurance · Communication and Community Engagement · Problem Solving and Decision Making · Accountability and Integrity · Teamwork and Collaboration · Cultural Sensitivity and Respect · Adaptability and Flexibility · Professionalism and Confidentiality · Commitment to Safeguarding and Do No Harm PSEA, Safeguarding and Vetting MAAO is committed to preventing sexual exploitation, abuse, harassment, fraud, and other forms of misconduct. All staff are required to comply with MAAO’s PSEA, Safeguarding, Child Protection, Code of Conduct, Anti-Fraud and Anti-Corruption policies and maintain the highest standards of integrity and professionalism. As part of our commitment to safeguarding vulnerable individuals, we conduct a thorough vetting process for all candidates. This includes a specific inquiry into any past allegations, investigations, or disciplinary actions related to sexual misconduct. Selected candidates will be subject to appropriate reference checks and background/vetting procedures in accordance with MAAO policies and applicable requirements.