Team Leader

Role summary The Team Leader (TL) is responsible for training the Financing officers(FOs) and ensure they follow all of Mutahid's policies and procedures with special attention on sharia compliance. Additionally, the TL is responsible for identifying potential clients, evaluating, monitoring, and verifying financing documentation prepared by FOs. The TL also coordinates with CSO and the branch manager to ensure all portfolio information is accurately entered into Mutahid's CBS. Regular field visits to review and monitor the FOs portfolio and effectively manage delinquency. Duties and responsibilities Develop regular plans to achieve targets through the team. Survey clients for new financing with FOs, verifying clients', guarantors', businesses', and residences' information. Monitor applications and review all financing forms to ensure compliance with policy procedures, containing all necessary signatures/valid information, and properly filled out, Particularly sharia compliance. Conduct regular meetings with the team of FOs, review progress reports, and ensure all team members are reaching their targets. Visit delinquent clients, report the cause of arrears, explain actions being taken, and specify expected timelines for late payments recovery. Oversight the portfolio of clients and ensure all clients have an FO assigned to them at all times. If a FO is absent, ensure another FO is assigned to all his/her clients. Report any suspicious activity, problems, fraud related to the officer or client to Branch Management and related departments. The TL must have training capacity and skills to train the team effectively. Assist branch management in performance evaluations of FOs. Perform any tasks assigned by the Branch Manager and comply with all policies and procedures of Mutahid with emphasis on sharia compliance. Job requirements Experience performing Management function or the ability to supervise. Experience building and managing a healthy portfolio University education in finance, retail banking, credit, or another quantitative field an advantage Experience in credit and risk a must Initiative, integrity, self-management, and ability to work independently Experience working in the field, bazaars, or markets a must Knowledge in social science or having some experience in social work Good communication skills and ability to work in a team Dari and Pashto fluency required; some knowledge of English is an advantage. Computer (word processing, data entry and familiarity with Core banking system) skills an advantage Outstanding interpersonal and communications skills