UX/UI Designer

Role summary The UX/UI Designer will lead the design of user-centered experiences for OXUS Afghanistan's mobile applications, web applications, customer portals, and corporate website. The successful candidate will conduct user research, create wireframes and interactive prototypes, develop a comprehensive design system, and collaborate closely with software developers to deliver high-quality digital products. During periods of reduced mobile application design work, the successful candidate will also contribute to the redesign and modernization of the OXUS Afghanistan corporate website. Duties and responsibilities Key Responsibilities User Experience (UX) Conduct user research and stakeholder interviews to understand customer and business requirements. Develop user personas, customer journey maps, and user scenarios. Design information architecture and application navigation. Create user flows, wireframes, and interactive prototypes. Conduct usability testing and recommend improvements. Ensure accessibility, usability, and consistency across digital products. User Interface (UI) Design modern and responsive interfaces for: Mobile Banking Application Customer Self-Service Portal Staff Mobile Application Internal Business Applications Web Applications Corporate Website Create: High-fidelity UI designs Responsive layouts Dashboards Forms Navigation systems Icons and illustrations Cards and reusable components Error and success screens Interactive elements Mobile Application Design Design user interfaces for digital financial services including: Digital Customer Onboarding Customer Registration Mobile Banking Loan and Financing Applications Savings and Deposit Services Loan Repayment Account Dashboard Balance Inquiry Mini Statements Digital KYC Biometric Authentication QR Code Services Push Notifications Profile Management Security Settings Staff Mobile Application Design Design interfaces supporting branch and field operations, including: Client Registration Loan Origination Loan Collection Group Lending GPS Location Capture Document Upload Offline Data Collection Synchronization with Core Banking System (CBS) Website Enhancement Support the redesign and enhancement of the OXUS Afghanistan website by: Creating modern page layouts Improving navigation and usability Designing responsive interfaces Maintaining consistent branding Building reusable website components Enhancing accessibility standards Design System Develop and maintain a centralized design system including: Color palette Typography Icons Buttons Forms Navigation Cards Layout grids UI components Design tokens Spacing and branding guidelines Developer Collaboration Work closely with software developers throughout the development lifecycle. Prepare developer-ready design specifications and assets. Review implemented interfaces for design consistency. Support development teams during implementation and User Acceptance Testing (UAT). Quality Assurance Participate in usability testing. Validate implemented interfaces against approved designs. Ensure consistency across mobile and web platforms. Recommend UI improvements before production deployment. Documentation Prepare and maintain: Design System Documentation UI Style Guide User Flow Diagrams Wireframes Interactive Prototypes Component Library Developer Handoff Documentation Collaboration Work closely with Product Owners, Business Units, Operations, Information Security, Infrastructure, and Software Development teams. Participate in Agile planning sessions, design reviews, sprint meetings, and stakeholder workshops. Continuous Improvement Stay informed about emerging UX/UI trends and accessibility standards. Recommend innovative design approaches that improve customer experience and digital engagement. Continuously enhance the organization's design standards and digital branding. Job requirements Required Qualifications Bachelor's degree in Graphic Design, Human-Computer Interaction (HCI), Multimedia Design, Computer Science, Information Technology, or a related discipline. Master's degree is an advantage. Professional UX/UI certifications are considered an asset. Technical Skills Applicants should demonstrate strong experience with: Design Tools Figma (Required) Adobe XD Adobe Illustrator Adobe Photoshop UX Skills User Research User Personas Customer Journey Mapping Information Architecture User Flow Design Wireframing Interactive Prototyping Usability Testing Accessibility (WCAG) UI Skills Responsive Design Mobile Design Dashboard Design Design Systems Component Libraries Material Design Apple Human Interface Guidelines Collaboration Developer Handoff Agile Methodologies Jira Trello Confluence Preferred Technical Knowledge HTML/CSS fundamentals Responsive Web Design Mobile Application Design Principles Preferred Qualifications Preference will be given to candidates with experience designing: Mobile Banking Applications FinTech Platforms Digital Financial Services Customer Self-Service Portals Microfinance Solutions Core Banking System (CBS) Interfaces Enterprise Dashboards Website Redesign Projects Human-Centered Design Agile Product Development Experience Minimum 3–5 years of professional UX/UI design experience. Strong portfolio demonstrating mobile applications, web applications, dashboards, and responsive websites. Experience creating design systems and interactive prototypes. Experience working closely with software development teams. Experience designing FinTech or digital financial services is highly desirable. Deliverables The successful consultant/designer will deliver: Complete UX research findings User personas and journey maps Wireframes for all application modules High-fidelity UI designs Interactive Figma prototypes Comprehensive Design System UI Component Library Developer-ready assets Website redesign mockups Final design documentation Core Competencies Creativity and innovation User-centered thinking Strong visual communication skills Analytical and problem-solving ability Attention to detail Teamwork and collaboration Time management Ability to work independently Professional presentation and communication skills What We Offer Competitive project-based remuneration. Opportunity to contribute to Afghanistan's digital financial transformation. Collaborative and professional working environment. Opportunity to work on impactful digital banking and financial inclusion projects.