Information Technology (IT) & Database Officer

Job Summary The IT & Database Officer is responsible for managing, maintaining, securing, and improving the Union's information technology infrastructure and database systems. The incumbent ensures the integrity, confidentiality, and availability of organizational data while providing technical support to staff and contributing to the digital development of the Union. Job Requirements Key Duties and Responsibilities Manage, maintain, and update the Union's central database. Register, update, modify, and verify members' information and organizational records in the database. Perform daily, weekly, and monthly database backups and ensure secure storage of backup files. Ensure the security, confidentiality, and integrity of all organizational data and information systems. Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment. Administer the Union's local network, internet connectivity, servers, website, domain, hosting, and official email accounts. Monitor system performance and resolve hardware, software, and network-related issues promptly. Generate statistical, analytical, and management reports from the database as requested by management. Digitize organizational records and maintain an electronic document archive. Create and manage user accounts, passwords, and access permissions. Implement cybersecurity measures to protect the organization's digital assets from unauthorized access, malware, and cyber threats. Provide technical assistance and basic IT training to staff when required. Participate in the development and improvement of the Union's digital systems and information management solutions. Maintain strict confidentiality of all organizational data, documents, and sensitive information. Prepare monthly reports on IT operations, database performance, challenges, and recommendations. Perform any other related duties assigned by the President or the Board of Directors. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum three (3) years of relevant professional experience in IT support and database administration (preferred). Strong knowledge of Microsoft Windows, Microsoft Office, networking, and computer hardware maintenance. Experience with database management systems such as MySQL, Microsoft SQL Server, or similar platforms. Knowledge of website administration, domain management, and web hosting. Ability to troubleshoot hardware, software, and network problems effectively. Strong analytical, communication, and problem-solving skills. High level of integrity, professionalism, confidentiality, and responsibility. Ability to work independently and collaboratively in a team environment.